Yes some items, please choose NO in Crys-Style option
Yes, we do restock main colours if there is a demand.
Yes, if colour is not available send us a message and we will try our best, more colours will be available soon.
Karlna, PayPal, Paypal accepts Visa, Visa Electron, MasterCard and Switch/Maestro debit and credit cards.
No, your card details are not stored the system. You will need to enter your card details each time you purchase from us.
UK Shipping: You must enter your billing address when placing your order. Your delivery address must be entered at the time of purchase, and only this address the item will be sent.
EU shipping: Not available at the moment.
Worldwide shipping: You may find that your delivery charges will defer depending on country. You may have to pay a custom charge which is mandatory and is out of our control.
Make sure you enter your card details correctly enter them exactly as presented on the card. Other reasons: Card expired, Card not authorized by the issuing bank, address not successfully verified etc. Please note that we use fraud screening software to identify and stop fraudulent purchases.
If in any error Customena will notify you by email and offer an alternative product or a full refund.
Shipping is estimated by weight and may vary.
£6.99 – UK Tracked (1-2 business days)
Europe Tracked (unavailable)
£20 – International Tracked (5-15 business days)
FREE UK DELIVERY for orders more than £100
Please allow 2-3 days completion time for custom orders, other items maybe ready for dispatch. See table for shipping times
A tracking reference number will be given in confirmation email
Once an order is placed online we cannot guarantee any amendments to colour or cancel orders once they have been placed, especially custom orders.